Shipping Policy
At Core Edge Knives, we aim to provide you with high-quality products and a seamless shopping experience. Below is an outline of our shipping process to ensure transparency and convenience.
Order Processing
• Processing Time: Orders are typically processed and shipped within 1–3 business days after the order is placed. Custom or engraved items may take additional time, with specific timelines provided at checkout.
• Business Days: Orders are processed Monday through Friday, excluding holidays.
Shipping Methods & Delivery Times
Standard Shipping: Delivery typically takes 3–7 business days within the U.S. after processing.
• Expedited Shipping: Options such as 2-day or overnight shipping are available at checkout for an additional fee.
Shipping Rates
• Shipping rates are calculated at checkout based on your location and selected shipping method.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number to monitor the status of your shipment. Please allow up to 24 hours for the tracking information to update.
Lost or Delayed Packages
While we strive to ensure timely delivery, delays may occur due to circumstances beyond our control (e.g., weather, carrier delays). If your package appears lost or delayed, please contact us at [email protected] so we can assist you.
Damaged Items
If your order arrives damaged, please contact us within 7 days of receipt with photos of the damage. We will work with you to resolve the issue, including replacing the item or issuing a refund.
Contact Us
For questions about shipping or issues with your order, please reach out:
Email: [email protected]
Phone: (870)316-4189